Roadways operations and interventions management

A true digitalization tool for these activities, Bluspark is the ideal platform for managing interventions, maintenance and upkeep of the urban environment. Bluspark allows you to manage your activities and your service providers

Combine all your management information on a single digital platform.

Connect all your business stakeholders on a single participatory platform

Digitize your operations to improve the efficiency of your organization.

Creation and follow-up of work orders

Your inspection teams, customers and other users of the platform can easily report field observations or incidents to be resolved. Reports are qualified: geo-location, type of problem, information such as text and photos. They are then transferred to the right teams according to the type of problem (pothole, damaged bollards, dangerous structures, road signs).

For example, a patrol officer sees a broken bus shelter back window. He reports it and the provider’s teams are automatically informed.

Incident Resolution Organization

The manager who received the incident directs his/her internal or external (subcontractors) teams to resolve the incident. At the end of each activity, these teams record the service with photos and a form, and can also open new incidents if necessary.

For example: The service provider who receives the request to repair the broken window of the bus shelter will be able to document in the application the successful result by taking pictures and comments.

The platform is used for:

Give each actor in the ecosystem - residents, internal technicians, subcontractors - the ability to open geo-located occurrences for faster resolutions.

Optimize the efficiency of preventive and corrective maintenance interventions.

Warn the population in case of service interruption through appropriate communication channels.

The platform brings clients and managers together, fostering a relationship of trust within the ecosystem.

We also assist you at every stage

Our Project and Support teams will assist you in the definition and implementation of the solution and, of course, throughout the use of our solution.