BluSpark is a digital platform connecting the public sector ecosystem from within and with citizens
To build trustful relationships and improve the quality of service
They trust us
We can do many things with the tool: talk to citizens but also get information directly from them.
Loïc BideauInnovation and IT Manager
The app remotivated field agents.
It also allows us to lead action plans together with our affiliates and better follow-up with third parties.
It’s a huge “plus” to monitor and pilot our activity.
Estelle VeisContinual Improvement Manager
Many aspects of the app convinced us : getting both top-down and bottom-up exchanges; creating user communities ; the precise geo-targeting of messages; the incident reporting tool; the branding and customization options.
Pierre BrétaudeauRisk Prevention Manager
Previously, every site had an information sheet, only available on site, on which you could note issues or maintenance that happened.
Now, it’s centralized in the app, you can view everything from a computer, without moving.
Yves NabartQuality and Sanitation Agent
Having modern tools to prevent problems, optimize the efficiency of service provision and warn the population in case of interruption is essential to improve our communication with citizens
Vincent MenuDirector, Companhia Ituana de Saneamento